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RETURNS
Please note that all prints are made to order, so keep that in mind when picking your print and its size - I can only exchange or replace damaged or faulty products. I do not hold stock of prints, so cannot exchange them or accept returns for mind changes.
Damages and issues
Please check for damage by couriers as soon as you receive your package - if there is courier damage please take pictures, including pics of the packaging, and send them to me asap. We cannot claim anything from couriers after 7 days from delivery.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please contact us at info@jensievers.com if you need to discuss the return or replacement of an item that has arrived damaged.