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SHIPPING COSTS
Orders can be shipped world wide.
Please check shipping prices when you’re checking out if the below is confusing. Feel free to email me if you have queries.
The quickest, easiest way for you to find out your shipping price is to add to cart, put your address in and see what it says.
Shipping within New Zealand
Framed and Unframed Prints (or small paper artworks) $10
Originals on canvas (sent rolled in a tube): $50
Please email me for a quote if you would like your original stretched and framed.
Shipping to Australia
Framed and Unframed Prints* (or small paper artworks) $20
Originals on canvas (sent rolled in a tube): $90
Please email me for a quote if you would like your original stretched and framed
*All Aus orders of prints are printed and framed in Victoria, so shipping is local.
Shipping to the rest of the world
(as long as NZ Post delivers to your city)
Unframed prints $69.
Originals on canvas (sent rolled in a tube): between $90 and $350
SHIPPING TIMES
Please keep in mind that covid has caused shipping times to be erratic and unpredictable.
ORDERS PLACED DURING A SALE take a long time to be completed due to the demand on printers and framers. Please be patient, they’re worth the wait.
Standard/non sale timing:
Originals are shipped within 2-5 working days following placement of the order.
Prints are made to order, so please keep that in mind - allow up to 10 days for prints to be created.
Framed prints take longer, add on another 10 days to 3 weeks - if you’re concerned about meeting a specific time please message me.
SHIPPING METHOD
Originals are shipped through DHL.
Prints in NZ are shipped via Post Haste, prints in Aus via TNT or Trans Direct (mostly).
Orders for other countries are sent via NZ Post who passes it on to your national mail carrier.
PLEASE NOTE THAT SHIPPING DOES NOT INCLUDE ANY TAXES OR DUTIES THAT MIGHT BE INCURRED WHEN SENDING INTERNATIONALLY.
RETURNS
Please note that all prints are made to order, so keep that in mind when picking your print and its size - returns are costly for myself and my printers.I do not hold stock of prints, so cannot exchange them.I can exchange or replace damaged or faulty products.
Please check for damage by couriers as soon as you receive your package - if there is damage please take pictures, including pics of the packaging, and send them to me asap. We cannot claim anything from couriers after 7 days from delivery.
If you would like to return your artwork due to a fault, please contact me within 30 days of your order.