Shipping and Returns

Shipping and Returns

SHIPPING COSTS

Orders can be shipped world wide. Please check shipping prices when you’re checking out if the below is confusing. Feel free to email me if you have queries. 

Unframed Print (or small paper artworks) orders within New Zealand
Shipping is a flat rate of (NZ)$7
Rural Delivery is $10.50

Framed Prints in New Zealand
$10

Unframed Print (or small paper artworks) orders to Australia
Shipping is a flat rate of (NZ)$40

Print and paper orders to the rest of the world
Shipping is a flat rate of (NZ)$60.
 

Large work within NZ
(Canvas and large framed work)
Standard Shipping is a flat rate of (NZ)$40
Rural Delivery is $45
Large Canvas artwork still on stretchers - $110

Larger work to Australia
(Canvas is send rolled in a tube)
Standard Shipping is between (NZ)$40 and (NZ)$90

Larger work to the rest of the world
(Canvas is send rolled in a tube)
Standard Shipping is between (NZ)$80 and (NZ)$250

 

 

SHIPPING TIMES

ORDERS PLACED DURING A SALE take a long time to be completed due to the demand on printers and framers. Please be patient, they’re worth the wait.

Standard/non sale timing:

Originals are shipped within 2-5 working days following placement of the order.

Standard (non sale) timing:

Prints are made to order, so please keep that in mind - allow up to 10 days for prints to be created.

Framed prints take longer, add on another 10 days to 3 weeks - if you’re concerned about meeting a specific time please message me.

SHIPPING METHOD

Originals are shipped through NZ Post courie service.
Prints in NZ are shipped via Post Haste, prints in Aus via Aramex (mostly).

PLEASE NOTE THAT SHIPPING DOES NOT INCLUDE ANY TAXES OR DUTIES THAT MIGHT BE INCURRED WHEN SENDING INTERNATIONALLY.

 

RETURNS
Please note that all prints are made to order, so keep that in mind when picking your print and its size - returns are costly for myself and my printers.

Prints bought during a sale cannot be returned or exchanged.

Framed prints cannot be returned unless damaged or faulty.

If you would like to return your artwork, please contact me within 30 days of your order. Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, unopened, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee.

We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.